KYC policy · Jinora

KYC

Please complete your KYC details with a valid PAN, ADHAR and Bank account as per Reserve Bank of India (RBI) guidelines.

PAN / ADHAR / Bank Accounts Varification charges:

A charge of rupees 1.5 will be applied for each PAN validation ensure that you entered the correct PAN no.
A charge of rupees 1.5 will be applied for each ADHAR validation ensure that you entered the correct ADHAR no.
A charge of rupees 2 will be applied for each BANK account validation ensure that you entered the correct BANK account no.

Note- This amount will be debited for fund wallet / commission wallet

1Objective

The purpose of this KYC policy is to verify the user’s identity and bank account details to prevent fraud, comply with applicable regulations, and ensure safe delivery of our services.

2Scope

This policy applies to all users who submit their Aadhaar number and bank account information for verification.

3Required Documents

Aadhaar Number for authentication via OTP/e-KYC.

Bank Account Details including account number, IFSC, and bank name, verified using secure banking methods.

Before verification, the user must provide explicit consent.

The consent states that Aadhaar and bank details will be used only for identity and banking verification purposes.

5Data Collection & Limited Use

We collect only the information required for verification.

We do not store the full Aadhaar number (recommended practice — store only last 4 digits).

Bank account numbers are stored in encrypted or masked format.

Data is used only for:

KYC verification

Compliance

Legal reporting purposes

6Data Retention

Verification logs (timestamps, status) are retained for audit compliance (e.g., 5 years).

Sensitive data is securely deleted when no longer legally required.

7Misuse & Complaints

Users may report disputes or misuse through our support contact channels.

Complaints will be acknowledged and processed within 7–15 working days.

8Compliance

We comply with:

UIDAI regulations for Aadhaar verification

Applicable RBI/NPCI guidelines for bank verification

Audit and record-keeping standards as required by law

Best Security Practices

Mask Aadhaar (XXXX-XXXX-1234)

Mask bank account except last 4 digits